Airport Information


Sumburgh airport is the main airport serving Shetland and is situated approximately 25 miles south from the main town/port of Lerwick. The airport provides air links to Scotland’s major cities, Orkney and Norway.

Investing for the future

  • £6.5 million investment over three years
  • Faster, smoother airport experience
  • Larger security screening areas
  • New offshore lounge facilities
  • Upgrades to main departure lounge

Sumburgh Airport is investing around £6.5 million over three years to improve passenger facilities and deliver a better customer experience.

The first phase of HIAL’s investment completed in 2014, saw major improvements to facilities for the energy sector including the refurbishment of several hangars, new offshore lounge and briefing facilities and a dedicated area for offshore workers.

The second phase of improvements will ensure that scheduled passengers also benefit from the new investment, with improved check-in, security and baggage reclaim facilities and refurbishments to the terminal concourse area planned.

The international and oil related passenger arrivals and offshore transit lounge areas will also be refurbished. On the airfield, improvements will be made to the airport fire station and air traffic control tower.

Andrew Gower, Sumburgh Airport Development Manager said: “HIAL is investing some £6.5 million at Sumburgh Airport in order to enhance terminal and airfield facilities, attract new business to the airport, and deliver an improved customer service for scheduled passengers and energy sector customers.

“We have already completed significant enhancements for our energy customers. The second phase of our investment will ensure that scheduled passengers benefit from enhanced facilities, including improved check-in, security and baggage reclaim facilities and upgrades to the main terminal concourse area.”

Terminal Contact Details
Sumburgh Airport, (LSI), Shetland Isles, ZE3 9JP
Telephone: 01950 460 905 (Information Desk)
Fax: 01950 460 218
Telephone: 01950 461 000 (Administration)

Airport Opening Hours

Monday to Friday 07.30 – 20.15
Saturday 08.00 – 16.30
Sunday 10.45 – 19.45

Terminal Opening Hours

Monday to Friday    06.30 – 20.30

Saturday                  07.30 – 16.45

Sunday                    10.00 – 20.00

The Information Desk is available during opening hours and can be contacted on either tel 01950 460 905 or fax 01950 460 218.

Airfarye Café 

  • Hot and cold drinks, coffees, teas, hot chocolate and a licensed bar
  • Snacks and light meals including a daily special using locally sourced ingredients
  • Shop – including daily and weekly newspapers, locally made crafts and gifts and last minute toiletries and supplies

Opening Hours:

Mon – Fri 06.30 – 20.15
Sat 07.30 – 16.30
Sun 10.30 – 19.45

Tourist Information Point

  • Locally run VisitShetland Information Outlet offering the latest information about Shetland including what to do, where to stay, events and contacts from within the area.
  • Services offered include: Wifi / Bureau de Change / Pay phones / ATM / Children’s play area / Quiet room / Baby changing facilities / TV
Mon – Fri 08.45 – 16.45
Sun 10.30 – 17.30

Disabled Facilities
If you require assistance, please make arrangements prior to arrival through your airline. Flybe can be contacted on 0871 700 0535 or at

Facilities include:  Disabled Toilets / Wheelchairs / Ambulift / Ramp Facilities / Disabled Parking Bays and Drop Off and Pick Up Zones

Please see our Service Level Agreement for passengers with reduced mobility and disabled persons.

Useful Local Telephone Numbers

Highlands & Islands Airports Ltd 01950 461 000
Shetlands Islands Tourism 01595 693 434
Promote Shetland 01595 989 898
Northern Constabulary, Lerwick 01595 692 110
Gilbert Bain Hospital 01595 743 000

Tourist Information
Visit Shetland has some great information about what to see and do during your trip to our island.

Have a look at the Sumburgh airport webcam for some fascinating views around Shetland.

Air Discount Scheme

The Scottish Government’s Air Discount Scheme (ADS) provides a 50% reduction on air fares between Scotland’s remotest communities and Scottish cities. ADS are applicable for people whose main residence is any of the following: Western Isles, Orkney, Shetland, Islay and Jura, Caithness and North-West Sutherland. It also includes students from these areas who are studying away from home.

For more information on ADS, eligibility criteria, application information and how to apply, please visit the ADS website on