FAQ
Ensuring our passenger’s safety is our utmost priority - below is a list of important considerations to keep in mind when travelling to/from the airport from Monday 18 April 2022:
Do I need to arrive at the airport earlier than normal to allow more time?
We always recommend that you allow plenty of time to ensure you can pass through the airport in time for your departure. Please ensure that you check in online and download/print your boarding pass before arrival where possible.
Will physical distancing still be required within the airport?
It will no longer be a legal requirement to adhere to physical distancing indoors, however we are continuing to advise visitors to the airport to keep a safe distance from others wherever possible to minimise any risk to passengers, visitors and our staff.
Do I need to wear a face covering within the terminal?
It will no longer be a legal requirement to wear a face covering in indoor spaces. Please be considerate of those that may choose to continue to wear a face covering.
Am I allowed into the terminal building if I am not flying?
Yes, visitors, as well as passengers and airport staff are allowed in the terminal building.
Anyone visiting the terminal building will be required to wear a face covering whilst in the airport
Can I take hand sanitiser gel and anti-bacterial wipes through airport security in my hand luggage?
Yes, you can take hand sanitiser gel through airport security with your hand luggage, as long as the bottle size is under 100ml, and it is in a sealed, clear plastic bag with your other liquids. Antibacterial wipes are not considered liquids and do not need to be put into your liquids bag.
If I require special assistance, will this still be available?
Yes. Please contact the Wick John O’Groats Airport Information Desk on 01955 602215.
Will the café be open?
Unfortunately, the café in the terminal building is not currently open. At present we do not have a date for the café to re-open, but will provide more information when available.
Are the toilet and washroom facilities open in the terminal building?
Yes – the toilets are available for use.
Will I still be able to use the carpark?
Yes, the parking facilities at Wick John O’Groats Airport will be open and free to use.
Will taxis be available when I arrive?
All of the taxi companies listed below are operating in Wick; however, pre-booking is advised.
• Jimmy’s Taxis – 01955 602 727 or info@jimmystaxis.co.uk
• Johnnie’s Taxis – 01955 605 041
• Miller Taxis – 01955 606 464 or millers01@btinternet.com
• Hugh’s Taxis – 01955 603399 or hughstaxis@btinternet.com