Customer Feedback

At HIAL we know that everything we do and every action by our staff counts towards our customer experience – and we want to make it the best experience ever!

We now have “Feedback Now” machines installed in every airport, so please take a second to give us your feedback so we know what we are doing well – and where we need to improve.

The combined results for all airports are shown below, for the last 30 days, and the voting is continuously updated.

If you would like to comment on any aspect of the Feedback Now system at our airports, please use our Feedback Form.