Flying to Stornoway

Ensuring our passenger’s safety is our utmost priority – below is a list of important considerations to keep in mind when travelling TO Stornoway Airport:

What safety measures must I adhere to at the airport?

You will be asked to use the supplied sanitiser on your hands before entering the terminal building after alighting the aircraft.

You will also be asked to observe 2-metre physical (social) distancing and directional guidelines throughout the airport at all times.

Will someone direct me when I arrive at the airport?

You will be met by a customer service representative or airline representative at the entrance to the terminal once you land. They will explain the processes to be followed as you move through the terminal.

Do I need to wear a face covering within the terminal?

Yes, in line with current guidance you will be required to wear a face covering from the moment you enter the terminal building until you depart the destination airport at the end of your journey.

Will I be required to undergo a temperature check upon landing into the airport?

No, the advice from the UK and Scottish governments, and Health Protection Scotland, is that temperature checks are not currently required at our airports.

If I require special assistance, will this still be available?

Yes. Please contact Loganair 0344 8002855 or email

Will the Airport café be open?

The café at Stornoway Airport is currently closed.

Are the toilet and washroom facilities open in the terminal building?

Yes – the toilets are available for use, though due to the configuration of the toilets these areas are restricted to three people at a time to meet physical distancing measures.

Will bus services operate from the airport?

Comhairle Nan Eilean Siar operate and manage the Stornoway Airport bus route.  Currently all public bus services are suspended.  Please check the Comhairle Nan Eilean Siar website or contact our information desk on 01851 702256 for further updates.

Will taxis be available when I arrive?

Taxis are available at the front of the Terminal building.  Pre-booking is advised.  Taxi firms currently operating at the airport are all operating 7 days a week:

  • A1 Taxis – 07818216970
  • Alpha Taxis – 07553374210
  • Associated Taxis – 01851702300
  • ATS Taxis – 01851703028
  • Barbara – 07884197455
  • Calum MacDonald – 07760370806
  • Cat’s Cab – 07538546842
  • Ken Macdonald – 07864034406
  • MM Taxis – 01851700000
  • Murdo Smith – 01851700013
  • Norrie MacDonald – 07799765608
  • 24:7 Taxis – 01851702424
  • STS Taxis – 01851704444
  • Cabs – 07880690751

Will the car hire desk still be operating within the terminal building?

Yes.  In line with additional protections measures, screens have been placed at the car hire desk.  Please contact the car hire company for further information:

Flying to Stornoway – Printable PDF to keep handy when flying to Stornoway Airport