The Government has advised that airports need to be able to have effective dialogue with those that use the airport and the representatives of those that live nearby.
This is the role of an Airport Consultative Committee.
Membership of the independently chaired Committee comprises stakeholders from the local and business communities, a representative of disabled groups as well as airport, cargo and airline representatives. The ACC provides a forum for consultation, communication and feedback on the airport’s operations, customer performance and future developments.
The purpose of the Committee is to provide an effective forum in which all matters concerning the development and operation of the airport which have an impact on its users and the surrounding community may be discussed. Since 1990, the Committee has worked in a constructive and supportive way, which recognises the value of the airport in economic development terms and its importance as an employer of local people.
The Sumburgh Airport Consultative Committee is an advisory body set up by Sumburgh airport in accordance with Section 35 (I) of the Civil Aviation Act 1982 (as amended by the Airports Act 1986).
The Committee meets twice a year. Meetings are not open to the public but a report of each meeting will be placed on these web pages. Visits are made to areas of the airport and presentations given by airport staff, in order to increase the understanding of Committee members of the operations of the airport and its impact on the local community.
The Committee is made up of representatives of local groups, councillors; and members of other organisations who seek to represent the travelling public and their ‘meeters and greeters’. The meetings are attended by members of the senior airport management team, who report to the Committee on proposed actions, customer performance, and developments and consider actions and changes proposed by the Committee.
Sumburgh Consultative Committee does not have a role in seeking to resolve disputes which individuals may have with the airport. Nevertheless, it is interested in the complaints that the airport may receive and takes an active interest in problems that may affect sections of the community or the travelling public. It is also interested in compliments that are due to the airport and their staffs who often work very hard to ensure airport users are satisfied.
Anyone wishing to contact the committee should write in the first instance to:
Mr Jeemie Smith
Sumburgh Airport Consultative Committee
Highlands and Islands Airports Ltd