Airport Information

Welcome to Sumburgh Airport

Following the strict measures announced by the Prime Minister and the First Minister on Monday 23rd March, we have been liaising closely with the Scottish Government and our aviation partners to ensure that HIAL airports can continue their unique role in providing lifeline services for our communities.

HIAL will continue to do all it can to protect the health and wellbeing of its staff, limit the spread of the infection and have the necessary resilience in place to maintain our ability to service essential and emergency flights.

Working with Transport Scotland and Loganair, HIAL have agreed to service a skeleton schedule that will ensure its airports can continue to provide lifeline, emergency and essential services. This will ensure that vital flights, including NHS passenger transfer, the Royal Mail, oil and gas, and any required emergency flights can be accommodated.

Therefore, from Saturday 4th April 2020 the opening hours at Sumburgh Airport to accommodate the skeleton schedule will be:

Opening Hours

Mon - Fri08:00 - 15:45
Sat08:00 - 16:00
Sun13:30 - 16:30

We also have contingency arrangements in place to accommodate emergency flights outwith these times.

We do not know how long these essential measures will remain in place but will update the website with any further changes to opening times.

Cafe Volare Opening Hours – Please note that the café is currently closed.

Sumburgh airport is the main airport serving Shetland and is situated approximately 25 miles south from the main town/port of Lerwick. The airport provides air links to Scotland’s major cities, Orkney and Norway.

Investing for the future

Scotland’s Minister for Transport and the Islands Humza Yousaf, officially opened the refurbished Sumburgh Airport in February 2017.

HIAL invested more than £7.85million over three years to create a faster, smoother airport experience for passengers. Improvements include larger security screening areas and upgrades to the main departure lounge.

The first phase of HIAL’s investment, undertaken in 2014, saw major improvements to facilities for the energy sector including the refurbishment of several hangars, a new offshore lounge and briefing facilities and a dedicated area for offshore workers. Oil and gas industry clients include Shell, BP, Total, Fairfield and EnQuest, with Statoil also starting flights from Sumburgh later this year.

The second phase caters for scheduled passengers, with improved check-in, security and baggage reclaim facilities and refurbishments to the terminal concourse.  The international and oil related passenger arrivals and offshore transit lounge have also been refurbished.  Improvements have also been made to the airport fire station and air traffic control tower.

Terminal Contact Details
Sumburgh Airport, (LSI), Shetland Isles, ZE3 9JP
Telephone: 01950 461 000
Fax: 01950 460 218

Disabled Facilities

If you require assistance, please make arrangements prior to arrival through your airline.  Loganair can be contacted on 0344 800 2855 or at www.loganair.co.uk

Facilities include:  Disabled Toilets / Wheelchairs / Ambulift / Ramp Facilities / Disabled Parking Bays and Drop Off and Pick Up Zones

Please see our Service Level Agreement for passengers with reduced mobility and disabled persons.

Tourist Information
Visit Shetland has some great information about what to see and do during your trip to our island.

Have a look at the Sumburgh airport webcam for some fascinating views around Shetland.

Air Discount Scheme

The Scottish Government’s Air Discount Scheme (ADS) provides a 50% reduction on air fares between Scotland’s remotest communities and Scottish cities. ADS are applicable for people whose main residence is any of the following: Western Isles, Orkney, Shetland, Islay and Jura, Caithness and North-West Sutherland. It also includes students from these areas who are studying away from home.

For more information on ADS, eligibility criteria, application information and how to apply, please visit the ADS website on http://www.airdiscountscheme.com/.