We are aware that for some people with hidden disabilities travelling through the airport can be a stressful experience. At Sumburgh we have introduced the “Sunflower” lanyard scheme. If you see any of our staff wearing a green sunflower lanyard or ribbon then they have been trained to assist individuals with hidden disabilities. Please do not hesitate to ask them for support.
If you have additional needs or hidden disabilities and would like to wear a lanyard or ribbon please contact Susan Mail, our Airport Services Manager by email, email@example.com. You will then be contacted to discuss your requirements and how we may be able support you.
We are limited in the assistance we can provide in terms of medical treatment, equipment and intimate personal care, therefore we would request if you require this type of support that you travel with an escort.